Tuesday, March 18, 2014

What Every Entrepreneur Should Know About Marketing

By Dennis R. Green, Marketing Expert

There’s an old saying I love in the advertising business that goes like this:  “He who has a thing to sell and goes and whispers in a well is not so apt to get the dollars as he who climbs a tree and hollers!”

Kind of sing-songie, but it has a very profound meaning when you reread it a couple of times.  Up in a tree, yelling at the top of your lungs, you will certainly draw attention.  Perhaps not the attention you are really seeking, but attention just the same!  “Good attention” comes from well-conceived and correctly targeted marketing.  “Bad attention” comes from making false claims, selling inferior products or services, and not delivering what you promise.  You see, the world today is all about marketing.  Besides the obvious cars, furniture, foods, medicines – even doctors, lawyers and hospitals these days, which was unthinkable a generation ago – ideas are being marketed to you many times daily!  Political, religious, cultural, gender-based, and on and on!

Whatever product, service or ideology you are going to sell, you will be marketing it to some highly- targeted audience or audiences who you hope will want to purchase it.  And today, your marketing options are basically endless.  Traditional media like radio, TV, newspapers and magazines, direct mail, brochures, billboards, et cetera, still have their place.  But, your money is also being hotly pursued by the “New Media”, which includes the Internet (obviously), email, mobile marketing, specialty sites like Twitter, Facebook, LinkedIn, Pinterest, Groupon and hundreds – if not thousands more to come!  Also, don’t forget about Press Releases to the same media you are considering purchasing.  They are used free and can certainly help get the word out for start-ups, special events and other purposes!

Even with gigantic marketing budgets, large companies cannot utilize every outlet that might be relevant to reach their prospective customer/clients/patients/fans – or whatever they call their target audience.  So, this is where it gets kind of dicey.  RESEARCH your options carefully!  Get outside advice, perhaps from similar businesses in other geographic areas that pose no threat to you – or vice versa.

If you have an online business that sells to the world, this may be a bit harder to accomplish.  But, research is the key.  Gather pricing, audience reach numbers, frequency of issue if appropriate, and other demographic data about the medium and its audience.  If you can spend a few extra dollars, hire a marketing person (or company) to help you with this very critical aspect.  In any event, seek advice and validation from someone who knows more than you do about marketing!

But, above all, remember that the most important “thing” that you market is YOURSELF!  Particularly if you are a small start-up with zero employees, or just a couple or three.  If you are in the store, on the phone, responding to emails, speaking on Skype, or having any other direct contact with your prospect, YOU are the key to making sales happen.  Remember, even with a large company – say General Motors – the Chairman is not at the dealership, but the dealership’s owner, sales manager and your salesperson are there – trying to charm you into making a very significant purchase based on liking the vehicle, of course, but more importantly in most cases – liking and trusting the individuals you are dealing with at that very moment!

When you market yourself, you must come off as being sincere, interested, knowledgeable, trustworthy, friendly and businesslike – all at once!  Selling a six-pack of Coke in a party store may not compare to selling a house or a car, but if people don’t like you, you won’t sell much Coke!

As with our “hollering from a tree” example, once is not enough (with apologies to Gloria Steinem).  Don’t expect to run one ad in the newspaper, radio, TV, Internet, et cetera and have the world beat a path to your door.  Unless, of course, you are selling twenty dollar bills for a nickel!  Marketing is built on consistency – both of frequency and similarity in content.  You may have to try a few different approaches, styles, content – even company name and slogan – but once you find something that is working, stick with it in subtly changing gradients.  Don’t be one company on the radio, and somebody totally different in the newspapers.  Synergy is King, Consistency is the Queen, and confusion is the Joker!

Above all, put on your climbing boots, shimmy up that tree and give your lungs some exercise!  There can be tremendous “fruits” from your labor!  And, as always, best of luck!

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Dennis R. Green is a 45-year veteran of the Advertising and Marketing industry.  He offers free consultations and low-cost freelance solutions.  He can be reached at (248) 884-2626 or TheGreenBrain@gmail.com



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